Returns & Exchanges

At Cotton & Crete, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the products are in unused condition.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and attach it to the outside of your package, covering any previous delivery markings.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once received and inspected, your refund will be processed to your original payment method within 5-7 business days.